If you’re a Smartsheet System Admin, you can also manage Jira Connector Admins and Jira Connector Users in the Smartsheet application. Hello, we just hooked up the JIRA connector yesterday and I have attained about 90% success with pulling Jira tickets, by epic, into a Smartsheets project plan. As a result, the Connector will be able to read, write, update, and delete data in accordance with the permissions granted to that person in both applications. System Admins can also enable a setting to restrict access to the Connector. For more information about Application Links in Jira, see the Jira documentation: What you can do in the Connector depends on what restrictions have been enabled, as well as the permissions that you have on items in both Smartsheet (sheet sharing permissions) and Jira (issue field read/write permissions). Elie Abouzeid 03/08/20. Genevieve P admin. About the Smartsheet for JIRA Connector . This role can be remote, as long as you are able to align with their core working hours. System Admins are designated to manage users and adjust settings for everyone in the account. *Smartsheet System Admins and Connector Admins can create and edit their own workflows if the restrict access list feature is disabled. Admin Control Delegate and permission users to create and view workflows with ease. Link issues within Jira to existing or new sheets in Smartsheet to automatically synchronize the data in both directions. in Smartsheet. (To obtain these, follow the steps above in Set up a connection between Jira and Smartsheet.). Whatever your Jira needs, the Smartsheet for Jira Connector helps provide visibility into work being tracked in Jira. Official Atlassian Support article that explains how AppLinks work and the process of creating AppLinks within Jira. A Jira Connector Admin can: Set up Smartsheet for Jira by connecting the Jira host with Smartsheet, assuming you are also an administrator in the Jira application. Choose a subset of Jira fields you want displayed in Smartsheet and map to Smartsheet columns, including custom fields. Use the Smartsheet for Jira Connector to create workflows to sync information between Smartsheet and one or more Jira instances. Smartsheet Administration. If the restrict access list is enabled, they must have the Connector User role. You’ll create workflows that enable the Smartsheet for Jira Connector to control the automatic synchronization of data between the two systems. For detailed instructions on setting up the Connector, see these articles in the Smartsheet Help Center: You’ll create workflows in the Smartsheet for Jira Connector to control the automatic synchronization of data between the two systems. Or check out the rest of our guided workflows. Use Smartsheet for Jira to track and manage Jira issues in Smartsheet. Activities including but not limited to: Jira Administration. Template creation/updates You must be a licensed user of Smartsheet to create or edit a workflow. If the Admin credentials are removed on the Jira side, the application link will need to be rebuilt because the token will change. It’s important to note the following: The Jira System Administrator account used to set up the integration initially, must remain an active account and must remain a Jira System Administrator, so that as collaborators can continue to create workflows the webhooks can be created. Enter the URL of the application you want to link to (https://app.smartsheet.com), and then click. 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