Employee satisfaction with training. Percentage of employees receiving regular performance and career development reviews. : The cost of the workforce as compared to all costs can be measured by summing all salaries and dividing by the total company costs within a given period. 18 Key Performance Indicator (KPI) Examples Defined Key performance indicators can help your organization or department succeed. : Tracks how efficient the hiring process is in terms of time resources used to fill a vacant spot. If you can, make it public so it can be part of your talent acquisition process. KPI Details Employee Relations Staffing Ratio measures the total number of company-wide employees in relation to the number of Employee Relation function employees working for the company at the same point in time … : This is the percentage of candidates remaining after each round of elimination in the hiring process. Your employees want to feel good about who they are, what they do and where they work. Can be calculated by looking at the number of employees who retired as a percentage of the headcount. : Provides perspective on how well the process works from the employee’s perspective. Larger organizations typically have a smaller ratio, but more HR staff overall, than small businesses. : Acknowledges the amount of resources invested into acquiring the best talent. Decide with your team what values really represent your company and then make them as transparent as possible. : Turnover of top performers in particular is negative and comes at a higher cost. This will often mean the business will be required to … A KPI is only as good as its ability to measure employee performance and to deliver real outcomes via managing underperforming employees. Work quality metrics say something about the quality of the employee’s performance. Percentage of new hire retention after a given period 4. And while this is rarely an easy decision to get by the CFO, it still does matter a whole lot in the long run. positive and negative employee situations, Fourth Annual Employee Relations Benchmark Study. But what is important is that you share both positive and negative results. ROI of training 7. Create a safer workplace. Turnover Rate: This KPI reveals how many workers leave the company yearly and is an important tool to help define retention strategies. Management by objectives is a management model aimed at improving the performance of an organization by translating organizational goals into specific individu… This … Can be determined by dividing the number of promoted individuals by the total number of employees. The definition of a KPI is a measurement or indicator that helps an organisation understand how well it is performing in relation to its strategic goals and objectives. Rather, you can use this extensive list to get an idea of what like-minded organizations may be looking at, research KPIs from other lists, and then decide upon the critical few KPIs that are in line with your unique strategy. Rather, you can. Note: We’re not suggesting nor advocating for you to begin measuring all of these KPIs. : Allows managers to see the value added when current employees help to identify and acquire talent. Contributions to organizational goals. : Helps understand how much effort is being put into maintaining and improving employee happiness. Below the infographic, we've provided a detailed list with explanations of each KPI. How: Keep an online (even anonymous) repository of cases from employees. : Helps track the efficiency of the hiring process. Our four key employee relations needs are culture, communication, compensation, and complaints. : Examines the growth in associated workers over time. 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