config = { The Echo does send the RTSP "DESCRIBE" message and the following response is sent to the Echo but right away it disconnects and sends "DESCRIBE" a few more times before saying it is not responding. That way, when you speak to your kitchen Echo, only the kitchen Sonos ducks in volume. #mergeRow-gdpr fieldset label {font-weight: normal;} If the speakers are placed in a close distance, then it results in amazon echo not responding due to difficulty in Alexa Echo to hear the command. If that doesn’t help and everything else on the network is working well, you might want to think about repositioning your Echo away from devices that may be interfering with the signal. For example, if someone has just arrived at your front door, and you say, “Alexa, show the front door camera,” your Echo Show will not work. Step 3: If Alexa not responding to the voice commands, first you need to check that the Echo device is kept a minimum 3 feet away from the speakers. “I’m sorry, I don’t understand the question,” can be Alexa’s most uttered phrase at times and it can be really frustrating. Authored by: Support.com Tech Pro Team. https://howtl.com/why-is-alexa-not-responding-to-my-voice-commands Alternatively, 2.4GHz can better for devices that may be farther away from the router, especially if the signal has to pass through walls. When in the Alexa app you can browse to Your Skills, find the Skill and browse to Manage Preferences. Do not use: Internet Explorer, the old default web browser in Windows 8.1 and below. I got an Auto and set it up with no problems. Alexa’s voice recognition naturally improves as it gets to know you, but there are ways to avoid repeating yourself. Alarms driving me crazy. I’m kind of at my wits end with this, and I’d love any suggestions on how to make this work. (function (v,i) { Change it to something easily discernible and speak it clearly. Disable (and re-enable) the Alexa skill. You do not need to specify the group by name because it already knows what group it’s in. Wireless connection could have been lost. 9 common Amazon Echo problems – and how to fix them quickly. This may resolve the issue. Head to Settings > Voice training in the Alexa app and you’ll be asked to speak 25 pre-selected phrases to help Alexa learn your lexicon. If your Echo Show or Spot isn't streaming video from your smart camera, there's probably an easy fix. AdUnitType: '2', Press question mark to learn the rest of the keyboard shortcuts. Alexa is designed around your voice. Looks like you're using new Reddit on an old browser. Next, check what Alexa actually heard. If a particular Skill isn’t doing what it’s told, it may just be a bad Apple. However, Alexa is still not responding to your voice commands. Remember, if Alexa doesn’t support the device of your choice, you can always create an IFTTT recipe to get around it. scp.type = "text/javascript"; Move your Echo to higher ground, like a bookshelf, to avoid signal interference. If you’re connection is less than 0.5Mbps, you’re probably out of luck when it comes to effective streaming, while Amazon advises you to ensure the following ports are open if you’re running additional security measures: 123, 443, 4070, 5353, 40317, 49317, 33434. Also, ensure you’ve downloaded the most recent firmware and software updates for your devices, and remember that many smart home devices require you to enable it as a ‘skill’ in the Alexa app. BG_Color: '', })(document, window); var scp = v.createElement("script"), The mic button is marked by a microphone symbol and can be found at the top of the Echo device. Once you’ve finished, restart your Amazon Alexa device and see if that resolves the issue. …. If not, check your internet access and remote control settings. Amazon says microwaves or baby monitors could also be causing interference, and the company also advises to keep the Echo at least 8-inches from a wall. If you’re experiencing intermittent connectivity or non-existent Wi-Fi connectivity with your Amazon Echo, here’s what to try. You can toggle these on and off. If all else fails you can usually rely on If This Then That (IFTTT) to help bridge the compatibility gaps. Agreed. Although our experiences with the Alexa-enabled devices have been pain-free thus far, here are some of the Amazon Echo problems you may experience, complete with suggestions for how to resolve them. I have two iHome smart plugs with their type set to Light in an Alexa-enabled group named “Living Room”. If you have an Alexa-enabled group (a smart home group of devices that includes an echo device), then you can say to that echo “turn on lights” and it will activate all devices of type “light” associated with that group. Why would that even work? PublisherID: '585309391442756', Or you could try making a group just called "Lights". The Alexa app enables you to link smart home devices in a Group. Try one of these things: Check if both Alexa and Echo buds are connected to the internet. Internet access on … Tap to unmute. The Echo supports the Advanced Audio Distribution Profile (A2DP SNK) and Audio / Video Remote Control Profile (AVRCP) so ensure the device you’re attempting to connect matches up. /r/AmazonEcho is a community centered around the Amazon Echo, or as we like to call her - Alexa. :). Any tips? I’ve checked for updates as well as power cycled the device. Alexa isn’t pairing with smart-devices. Reset the Alexa-enabled device to factory defaults. We recommend a hard reset … }, 2000 ); The other day my Alexa got stuck on a solid blue ring of death and I had no idea why. You may need to download a companion app and go through the motions. If you have a dual-band modem, you may effectively have two networks set up. If the Wi-Fi is down, the Echo appears offline. share. Through the process of elimination, the parts that are proving faulty may be narrowed down quite simply. Reboot or Reset Your Amazon Echo Microsoft is only do occasional security updates now for it. There’s even an official Alexa IFTTT channel. Check the Wi-Fi connectivity. What the Echo's light ring means. #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; width:100%;} Next, head to the Bluetooth settings on your device or app in order to pair, as normal. I previously had two TP-Link plugs (also set to type Light) for which the same problem existed. PlacementID: 'plte5ygLBZuT8RrDXzB', Finally, note your position. Other devices, like Philips Hue, don’t require a ‘Skill’ and can be linked just by asking Alexa to “Discover devices” while pressing the button on the Philips Hue bridge. If devices in your house have a habit of defaulting to the BT Openzone hotspot within you’re router, this will cause problems. Echo Auto Not Responding. Keywords: '', Make sure the volume on your phone is high enough and adjust it if needed. setTimeout( function() { Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. is a bad choice, as it fails when there exists a file named echo without extension in the current directory. There are some minor issues with this. If your Amazon Echo is not responding to your voice commands, then you should first check whether the mic button is turned on or not. Chris Smith is a freelance technology journalist for a host of UK tech publications, including Trusted Reviews. Of course, as a smart home blogger, my job is to look into why that happens and what we can do to fix it. If your Echo Show isn’t receiving a stable network signal, the device can run sluggishly, or not at all (save for being powered on). If that’s the problem, follow the steps outlined above. How to Fix Alexa Skills Not Working. However, discovery and connection isn’t always smooth sailing. Firstly, make sure your device is actually compatible with the Echo. If Alexa and your Echo aren't responding, try changing the wake word and see if that gets your smart speaker and digital assistant back up and running. Learn the rest of the Echo slow drive ( like a network share this..., who keeps waking our Echo high enough and adjust it if needed ”. The devices, say “ turn on after the previous options, it may be narrowed down quite simply slower. Potential culprits include your internet access and remote control settings internet Explorer, the TV stereo! 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