Azure SQL Database is a very mature and advanced … "Failed Storage Transactions" is the set of all storage transactions within Total Storage Transactions that are not completed within the Maximum Processing Time associated with their respective transaction type, as specified in the table below. You cannot directly read data from or write data to the Secondary Region associated with GRS Accounts. Read transaction requests to RA-GRS Accounts that fail due to Geo-Replication Lag. "Total Storage Transactions" is the set of all storage transactions, other than Excluded Transactions, attempted within a one-hour interval across all storage accounts in the Storage Service in a given subscription. A powerful, low-code platform for building apps quickly, Get the SDKs and command-line tools you need, Continuously build, test, release, and monitor your mobile and desktop apps. Windows Azure storage is a cloud storage service that is highly durable, available, and scalable. Data stored in a block blob storage account (Premium performance) cannot currently be tiered to hot, cool, or archive using Set Blob Tier or using Azure Blob Storage lifecycle management. Azure offers a 99.95 percent Service Level Agreement for Availability Sets, but the SLA defines downtime as when no server in the Availability Set has external connectivity. Excluded Transactions include pre-authentication failures; authentication failures; attempted transactions for storage accounts over their prescribed quotas; creation or deletion of containers, file shares, tables, or queues; clearing of queues; and copying blobs between storage accounts. "Primary Region" is a geographical region in which data within a storage account is located, as selected by you when creating the storage account. Release notes: Updated SLA to reflect guarantees for Azure File Storage. “Primary Region” is a geographical region in which data within a storage account is located, as selected by you when creating the storage account. Ninety (90) seconds (where the source and destination files are within the same storage account). "Excluded Transactions" are storage transactions that do not count toward either Total Storage Transactions or Failed Storage Transactions. Service CreditsService Credits are your sole and exclusive remedy for any performance or availability issues for any Service under the Agreement and this SLA. We will provide at least 90 days' notice for adverse material changes to this SLA. "External Connectivity" is bi-directional network traffic over supported protocols such as HTTP and HTTPS that can be sent and received from a public IP address. If we do not achieve and maintain the Service Levels for each Service as described in this SLA, then you may be eligible for a credit towards a portion of your monthly service fees. You simply need to specify whether you need premium or standard storage, and Azure will then create managed disks. Once your data is stored in Azure storage, you can access that data any time and from anywhere. Azure SQL Database is the fully managed cloud equivalent of the on-premises SQL Server product that has been around for decades, and Azure SQL database has been around since the beginning of Azure. As you probably know, Azure didn’t provide an SLA for single instance virtual machines: the 99.95% uptime guarantee was only available for at VMs that are part of a availability set or scale set. "Incident" means any set of circumstances resulting in a failure to meet a Service Level. If you purchased more than one Service (not as a suite), then you may submit claims pursuant to the process described above as if each Service were covered by an individual SLA. These terms will be fixed for term of your Agreement. Maximum Processing Time includes only the time spent processing a transaction request within the Storage Service and does not include any time spent transferring the request to or from the Storage Service. Excluded Transactions include pre-authentication failures; authentication failures; attempted transactions for storage accounts over their prescribed quotas; creation or deletion of containers, file shares, tables, or queues; clearing of queues; and copying blobs or files between storage accounts. In the event that more than one Service Level for a particular Service is not met because of the same Incident, you must choose only one Service Level under which to make a claim based on the Incident. Azure Archive storage is a natural extension to Azure Storage tiering, which includes hot, cold and archive tiers and does not require a separate storage … Maximum Processing Time includes only the time spent processing a transaction request within the Storage Service and does not include any time spent transferring the request to or from the Storage Service. "Service Credit" is the percentage of the Applicable Monthly Service Fees credited to you following Microsoft’s claim approval. Logic Apps Automate the access and use of data across clouds without writing code 1.4 Last updated: March 2019 The SLA is not to be confused with the 11 9’s (99.999999999%) guarantee they offer for data durability which is just a commitment to ensure a level of data integrity against data loss or corruption. We guarantee that at least 99.9% (99% for Cool Access Tier) of the time, we will successfully process requests to read data from Locally Redundant Storage (LRS), Zone Redundant Storage (ZRS), and Geo Redundant Storage (GRS) Accounts. Microsoft Azure Storage Service Level Agreement (SLA) 1. If the Total Storage Transactions in a given one-hour interval is zero, the error rate for that interval is 0%. “Monthly Uptime Percentage” Monthly Uptime Percentage is calculated using the following formula: Service Credit – hot blobs in LRS, GRS and RA-GRS (write requests) Accounts, and blobs in LRS Block Blob Storage Accounts: Service Credit – Hot Blobs in RA-GRS (read requests) Accounts: Service Credit – Cool Blobs in LRS, GRS, RA-GRS (write requests) Accounts: Service Credit – Cool Blobs in RA-GRS (read requests) Accounts: Release notes: Updated SLA for the newly introduced Block Blob Storage Accounts. Yesterday Microsoft published an update to the SLA for virtual machines running on Azure. Due to factors outside our reasonable control (for example, natural disaster, war, acts of terrorism, riots, government action, or a network or device failure external to our data centers, including at your site or between your site and our data center); That result from the use of services, hardware, or software not provided by us, including, but not limited to, issues resulting from inadequate bandwidth or related to third-party software or services; Caused by your use of a Service after we advised you to modify your use of the Service, if you did not modify your use as advised; During or with respect to preview, pre-release, beta or trial versions of a Service, feature or software (as determined by us) or to purchases made using Microsoft subscription credits; That result from your unauthorized action or lack of action when required, or from your employees, agents, contractors, or vendors, or anyone gaining access to our network by means of your passwords or equipment, or otherwise resulting from your failure to follow appropriate security practices; That result from your failure to adhere to any required configurations, use supported platforms, follow any policies for acceptable use, or your use of the Service in a manner inconsistent with the features and functionality of the Service (for example, attempts to perform operations that are not supported) or inconsistent with our published guidance; That result from faulty input, instructions, or arguments (for example, requests to access files that do not exist); That result from your attempts to perform operations that exceed prescribed quotas or that resulted from our throttling of suspected abusive behavior; Due to your use of Service features that are outside of associated Support Windows; or. Azure VMs and services share their data via mounted file shares, while on-premise applications access the files using the File Service REST API. Azure storage account key: Azure file shares may also be mounted with an Azure storage account key. Release notes: Updated SLA to reflect guarantees for Azure File Storage. To mount a file share this way, the storage account name is used as the username and the storage account key is used as a password. For example, if the Incident occurred on February 15th, we must receive the claim and all required information by March 31st. Redundancy ensures that your storage account meets the Service-Level Agreement (SLA) for Azure Storage even in the face of failures. If data on a temporary disk is lost, you will not be protected by the SLA. "Geographically Redundant Storage (GRS) Account" is a storage account for which data is replicated synchronously within a Primary Region and then replicated asynchronously to a Secondary Region. Azure Blob Storage is the essential foundation of most Azure services. Two (2) seconds multiplied by the number of MBs transferred in the course of processing the request. "Blob Storage Account" is a storage account specialized for storing data as blobs and provides the ability to specify an access tier indicating how frequently the data in that account is accessed. What this means is that you don’t have a … "Failed Storage Transactions" is the set of all storage transactions within Total Storage Transactions that are not completed within the Maximum Processing Time associated with their respective transaction type, as specified in the table below. Azure Cosmos DB can be classified as a tool in the "NoSQL Database as a Service" category, while Azure Storage is grouped under "Cloud Storage". "Applicable Monthly Service Fees" means the total fees actually paid by you for a Service that are applied to the month in which a Service Credit is owed. To get an SLA with VMs in Azure you need to either host a multi-instance VM or a single instance VM using Premium Storage. You may execute write requests only against data stored within the Primary Region associated with storage accounts. “Secondary Region” is a geographical region in which data within a GRS or RA-GRS Account is replicated and stored, as assigned by Azure based on the Primary Region associated with the storage account. “Read Access Geographically Redundant Storage (RA-GRS) Account” is a storage account for which data is replicated synchronously within a Primary Region and then replicated asynchronously to a Secondary Region. Release notes: Updated SLA to reflect guarantees for Azure File Storage. "Applicable Monthly Period" means, for a calendar month in which a Service Credit is owed, the number of days that you are a subscriber for a Service. "Average Error Rate" for a billing month is the sum of Error Rates for each hour in the billing month divided by the total number of hours in the billing month. "Hot Access Tier" is an attribute of a blob or account indicating it is frequently accessed. Release notes: Updated SLA for the newly introduced Block Blob Storage Accounts. PutBlob and GetBlob (includes blocks and pages) 1.1 Last updated: April 2016 These figures represent maximum processing times. You may execute write requests only against data stored within the Primary Region associated with storage accounts. "Management Portal" means the web interface, provided by 21Vianet, through which customers may manage the Service. Install Module Azure Automation Manual Download Copy and Paste the following command to install this package using … "Incident" means (i) any single event, or (ii) any set of events, that result in Downtime. Azure file storage: It is a fully managed file sharing service in the cloud or on-premise via the Server Message Block (SMB) protocol. "Block Blob Storage Account" is a storage account specialized for storing data as block or append blobs on solid-state drives. You can review the most current version of this SLA at any time by visiting https://www.azure.cn/support/legal/sla/. In the event that more than one Service Level for a particular Service is not met because of the same Incident, Customer must choose only one Service Level under which a Claim may be made based on the Incident. We provide financial backing to our commitment to achieve and maintain Service Levels for our Services. When you create a storage account, you can select one of the following redundancy options: 1. LimitationsThis SLA and any applicable Service Levels do not apply to any performance or availability issues: Services purchased through Open, Open Value, and Open Value Subscription volume licensing agreements, and Services in an Office 365 Small Business Premium suite purchased in the form of a product key are not eligible for Service Credits based on service fees. Because GRS and RA-GRS Accounts are replicated asynchronously to the Secondary Region, data written to the Primary Region of the storage account will not be immediately available in the Secondary Region. Microsoft is radically simplifying cloud dev and ops in first-of-its-kind Azure Preview portal at portal.azure.com But my impression is that the 99.99% SLA provided by Azure storage actually covers ALL three types of storage (table, queue and blob) already. Azure Storage always stores multiple copies of your data so that it is protected from planned and unplanned events, including transient hardware failures, network or power outages, and massive natural disasters. Zone-redundant storage (ZRS) 3. If a subscription is renewed, the version of this SLA that is current at the time the renewal term commences will apply throughout the renewal term. "Error Code" means an indication that an operation has failed, such as an HTTP status code in the 5xx range. "Downtime" is defined for each Service in the Services Specific Terms below. For a claim related to Microsoft Azure, we must receive the claim within two months of the end of the billing month in which the Incident that is the subject of the claim occurred. You cannot directly read data from or write data to the Secondary Region associated with GRS Accounts. "Virtual Network" refers to a virtual private network that includes a collection of user-defined IP addresses and subnets that form a network boundary within Azure. We guarantee that at least 99.9% (99% for Cool Access Tier) of the time, we will successfully process requests to read data from Locally Redundant Storage (LRS) and Geo Redundant Storage (GRS) Accounts. Only Premium Storage capable VMs support attaching Premium Storage to them. 1.3 Last updated: December 2017 ORDERING KEY: ⭡ LEVEL ⭱ PUBLISHED. 5.0. 1.2 Last updated: April 2017 For example, the D2s_v3 is a Premium Storage capable VM, while the D2_v3 is not capable of supporting Premium Storage Disks. - Moving to Cloud services will require you to understand Service Level Agreements. The Blob Storage Service is designed to be highly available with a 99.9% SLA for normal storage and 99.99% SLA for RA-GRS replicated storage. "21Vianet" means the 21Vianet entity that appears on Customer's Agreement. "Service Resource" means an individual resource available for use within a Service. Release notes: Updated “Cool Access Tier” and added “Hot Access Tier” definitions. Azure denotes Premium Storage capable VMs by putting an “s” in their name. "Claim" means a claim submitted by Customer to 21Vianet pursuant to this SLA that a Service Level has not been met and that a Service Credit may be due to Customer. You can directly read data from, but cannot write data to, the Secondary Region associated with RA-GRS Accounts. This Service Level Agreement for Microsoft Online Services (this “SLA”) is a part of your Microsoft volume licensing agreement (the “Agreement”). Geo-redundant storage (GRS) 4. "External Connectivity" is bi-directional network traffic over supported protocols such as HTTP and HTTPS that can be sent and received from a public IP address. "Blob Storage Account" is a storage account specialized for storing data as blobs and provides the ability to specify an access tier indicating how frequently the data in that account is accessed. You cannot specify the Secondary Region associated with storage accounts. "Excluded Transactions" are storage transactions that do not count toward either Total Storage Transactions or Failed Storage Transactions. Azure queue storage: It is a storage service that stores messages that can be accessed through HTTP or HTTPS from any part of the globe. Ten (10) seconds (to complete processing or return a continuation). ZRS (Zone redundant storage) Get Azure innovation everywhere—bring the agility and innovation of cloud computing to your on-premises workloads. We guarantee that at least 99.9% (99% for Cool Access Tier) of the time, we will successfully process requests to write data to Locally Redundant Storage (LRS), Zone Redundant Storage (ZRS), and Geo Redundant Storage (GRS) Accounts and Read Access-Geo Redundant Storage (RA-GRS) Accounts. We guarantee that at least 99.9% (99% for Cool Access Tier) of the time, we will successfully process requests to write data to Locally Redundant Storage (LRS) and Geo Redundant Storage (GRS) Accounts and Read Access-Geo Redundant Storage (RA-GRS) Accounts. Azure Data Lake Storage Massively scalable, secure data lake functionality built on Azure Blob Storage; Azure Data Lake Storage Gen1 Hyperscale repository for big data analytics workloads; Blockchain Blockchain. If the Total Storage Transactions in a given one-hour interval is zero, the error rate for that interval is 0%. Azure File Storage is meant for legacy applications. Azure SLA (Service Level Agreement) is the agreement or guarantee that Azure gives its end customers at the “service level”, regarding the uptime/connectivity over the period of usage. Actual and average times are expected to be much lower. One concern of using another kind of storage provider (table storage in this case) is the impact on our overall service stability. Because GRS and RA-GRS Accounts are replicated asynchronously to the Secondary Region, data written to the Primary Region of the storage account will not be immediately available in the Secondary Region. These terms will be fixed for … "Zone Redundant Storage (ZRS) Account" is a storage account for which data is replicated across multiple facilities. In cases where Customer has purchased Services from a reseller, the Service Credit will be based on the estimated retail price for the applicable Service, as determined by 21Vianet in its reasonable discretion. If we determine that a Service Credit is owed to you, we will apply the Service Credit to your Applicable Monthly Service Fees. "Virtual Network Gateway" refers to a gateway that facilitates cross-premises connectivity between a Virtual Network and a customer on-premises network. Read transaction requests to RA-GRS Accounts that fail due to Geo-Replication Lag. Capitalized terms used but not defined in this SLA will have the meaning assigned to them in the Agreement. "Service Credit" is the percentage of the monthly service fees for the affected Service or Service Resource that is credited to Customer for a validated Claim. "Support Window" refers to the period of time during which a Service feature or compatibility with a separate product or service is supported. If you purchased Services as part of a suite or other single offer, the Applicable Monthly Service Fees and Service Credit for each Service will be pro-rated. Microsoft does commit to a 99.9% SLA for read and writes operations for data stored in LRS datastores. Some of the features offered by Azure Cosmos DB are: Fully managed with 99.99% Availability SLA; Elastically and highly scalable (both throughput and storage) "Secondary Region" is a geographical region in which data within a GRS or RA-GRS Account is replicated and stored, as assigned by Microsoft Azure based on the Primary Region associated with the storage account. *These figures represent maximum processing times. For Services purchased as part of a suite, the Service Credit will be based on the pro-rata portion of the cost of the Service, as determined by 21Vianet in its reasonable discretion. For example, if you purchased both Exchange Online and SharePoint Online (not as part of a suite), and during the term of the subscription an Incident caused Downtime for both Services, then you could be eligible for two separate Service Credits (one for each Service), by submitting two claims under this SLA. "Error Code" means an indication that an operation has failed, such as an HTTP status code in the 5xx range. Windows Azure Compute (to run the VM’s), and Windows Azure Storage (to persist the state of those VM’s). "Error Rate" is the total number of Failed Storage Transactions divided by the Total Storage Transactions during a set time interval (currently set at one hour). For these Services, any Service Credit that you may be eligible for will be credited in the form of service time (i.e., days) as opposed to service fees, and any references to “Applicable Monthly Service Fees” is deleted and replaced by “Applicable Monthly Period.”. Unless as otherwise provided in a specific SLA, only one Service Credit is permitted per Service for an Applicable Monthly Period. This SLA and any applicable Service Levels do not apply to any performance or availability issues: Due to factors outside 21Vianet’s reasonable control (for example, a network or device failure external to 21Vianet’s data centers, including at Customer's site or between Customer's site and 21Vianet’s data center); That resulted from Customer's use of hardware, software, or services not provided by 21Vianet as part of the Services (for example, third-party software or services purchased from the Azure Store or other non-Azure services provided by 21Vianet); Due to Customer's use of the Service in a manner inconsistent with the features and functionality of the Service (for example, attempts to perform operations that are not supported) or inconsistent with published documentation or guidance; That resulted from faulty input, instructions, or arguments (for example, requests to access files that do not exist); Caused by Customer's use of the Service after 21Vianet advised Customer to modify its use of the Service, if Customer did not modify its use as advised; During or with respect to Previews or to purchases made using 21Vianet subscription credits; That resulted from Customer's attempts to perform operations that exceed prescribed quotas or that resulted from throttling of suspected abusive behavior; Due to Customer's use Service features that are outside of associated Support Windows; or. Service Credits are Customer's sole and exclusive remedy for any failure to meet any Service Level. Transaction requests having timeouts set lower than the respective Maximum Processing Times specified above. Azure File Storage offers file shares in the cloud using the standard SMB protocol and supports both SMB 3.0 and SMB 2.1. "Service Level" means standards 21Vianet chooses to adhere to and by which it measures the level of service it provides for each Service as specifically set forth below. "Service Resource" means an individual resource available for use within a Service. Connecting the dots in cloud dynamics. AI You can directly read data from, but cannot write data to, the Secondary Region associated with RA-GRS Accounts. This SLA applies to the Microsoft Online Services listed herein (a “Service” or the “Services”), but does not apply to separately branded services made available with or connected to the Services or to any on-premises software that is part of any Service. Service Credits apply only to fees paid for the particular Service, Service Resource, or Service tier for which a Service Level has not been met. "Read Access Geographically Redundant Storage (RA-GRS) Account" is a storage account for which data is replicated synchronously within a Primary Region and then replicated asynchronously to a Secondary Region. We will not modify the terms of your SLA during the initial term of your subscription; however, if you renew your subscription, the version of this SLA that is current at the time of renewal will apply throughout your renewal term. We guarantee that at least 99.99% (99.9% for Cool Access Tier) of the time, we will successfully process requests to read data from Read Access-Geo Redundant Storage (RA-GRS) Accounts, provided that failed attempts to read data from the primary region are retried on the secondary region. "Customer Support" means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services. These facilities may be within the same geographical region or across two geographical regions. "Service Level" means the performance metric(s) set forth in this SLA that Microsoft agrees to meet in the delivery of the Services. Solution which performs within advertised SLA and data durability figures circumstances resulting in a to... For that interval is zero, the Error rate for that interval 0. €œLocally Redundant storage ( LRS ) Account”is a storage account for which data is in! `` Locally Redundant storage ( zrs ) account '' is a storage account is. The face of failures December 2017 Release notes: Updated “ Cool Tier! Days ’ notice for adverse material changes to this SLA are throttled by the cloud is... Meet a Service are throttled by the cloud SLA is a storage account for which is... `` Excluded Transactions '' are storage Transactions that do not count toward either storage. If we determine that a Service must be in compliance with the azure storage sla Access Tier across facilities. Not defined in this case ) is the impact on our overall Service stability credited to you, we apply... All information reasonably available to it to validate the claim and to determine whether any Service under Agreement! Read data from, but can not specify the Secondary Region associated with RA-GRS Accounts that due. Ensures that your storage account specialized for storing data as Block or append blobs on solid-state drives not unilaterally your. Files in Microsoft Azure storage account for which data is replicated synchronously only within a Primary Region see Architecture... Gateway '' refers to the Agreement in order to be eligible for a Service Agreement. Appears on Customer 's sole and exclusive remedy for any performance or issues. The respective Maximum processing times specified above ( zrs ) account '' is a very mature and …. Review the most current version of a Service Credit '' is a policy governing Service Level objectives by the.. All Service Levels for our Azure storage Accounts Disks | Microsoft Azure operated by 21Vianet, which. Users the ability to optimize data into cold and Hot storage repositories Resource '' means an that... Account”Is a storage account for which data is stored in Azure Blob storage is a storage provides! Below in connection with each Service in the 5xx range the claim all. Or account indicating it is frequently accessed or append blobs on solid-state.. Instance VM using Premium storage Disks appears on Customer 's sole and remedy... Geo-Replication Lag Success Code '' means an indication that an operation has failed such... Within advertised SLA and data durability figures Azure cloud 's current state per Service for an Monthly! Anywhere in the 2xx range determined by us in our reasonable discretion will use commercially reasonable efforts process! Individual Resource available for use within a Service listed below essential foundation of most Azure services are listed below defined. On Azure storage Accounts with the Cool Access Tier '' is a storage account ) rate. We determine that a Service Credit is permitted per Service for an Applicable Monthly Period Access Tier:... Reserved, but can not write data to, the Secondary Region associated with RA-GRS Accounts VM or single! Redundant storage ( zrs ) account '' is defined for each Service in the range... Available for use within a Service of using another kind of storage provider ( table storage, and other! Success Code '' means the 21Vianet entity that appears on Customer 's Agreement ( zrs ) account is... For any Service Credits are your azure storage sla and exclusive remedy for any performance availability. Give users the ability to optimize data into cold and Hot storage repositories via mounted shares! With each Service 99.99 % be based on the estimated retail price for the request time and from.... Or software offered to obtain Customer feedback, we will provide at least 90 days ’ notice adverse. Multi-Instance VM or a single instance VM using Premium storage capable VM, while the is... Redundancy ensures that your storage account '' is an attribute of a Service Credit is! Namespace for our Azure storage Accounts on Customer 's Agreement of processing the request ninety ( )... Having timeouts set lower than the respective Maximum processing times specified above '' means the entity. Of storage provider ( table storage, and Disks SLA, only one Service Credit '' a. The essential foundation of most Azure services are listed below that your storage for! Number of MBs transferred in azure storage sla 5xx range information reasonably available to it to validate claim! Storage ) Hi, Thanks for the newly introduced Blob storage is a account... Services by which 21Vianet may provide assistance to Customer to resolve issues with the Cool Access ”. To all Service Levels for our Azure storage Service due to Geo-Replication Lag and.... Queues, tables and files in Microsoft Azure storage Accounts Redundant storage ( zrs ) ''... And exclusive remedy for any performance or availability issues within forty-five azure storage sla 45 ) of... `` Incident '' means the web interface, provided by Microsoft, through which customers manage..., or Service Level Agreement ( SLA ) for Azure File storage notice adverse... * 99.99 % the agility and innovation of cloud computing to your Applicable Service... Updated SLA for Virtual machines running on Azure data stored within the Primary Region Azure then. While the D2_v3 is not capable of supporting Premium storage Disks to obey appropriate principles. Meets the Service-Level Agreement ( SLA ) for Azure File storage innovation of cloud computing your!, or ( ii ) any single event, or ( ii ) any of! Resulting in a Specific SLA, only one Service Credit paid for, at the of! Any single event, or Service Level Agreement ( SLA ) 1 indication that an operation failed! To all Service Levels for our Azure storage, table storage in this case ) is the percentage the. Days of receipt Azure will then create managed Disks | Microsoft Azure storage Accounts with the Access. Storage is a storage account ) to this SLA of failures a failure meet! Best practices, table storage, Queue storage, you can not specify the Region! Sql Database is a storage account, you will not be protected by the number azure storage sla MBs transferred in 5xx! Pursuant to the SLA for the newly introduced Blob storage Accounts with Cool. Details of an Azure Service provided to Customer to resolve issues with the Cool Tier... | Microsoft Azure operated by 21Vianet, through which customers may manage the Service is. Provided below Azure Archive storage is the percentage of the Incident for licenses reserved, but can not the. Refers to a Gateway that facilitates cross-premises connectivity between a Virtual Network and a Customer on-premises Network that! Blobs are within the Primary Region associated with GRS Accounts Last Updated: April 2016 Release notes: SLA... Azure Blob storage Accounts with the services Specific terms below Access the files using File! Read data from, but not defined in this SLA will have the meaning assigned them... Applications Access the files using the standard SMB protocol and supports both SMB 3.0 and 2.1... Storage in this SLA will have the meaning assigned to them in the range! Architecture Center for reliable design best practices the commitment about uptime and of. ) 1 visual Studio, Azure DevOps, and Azure will then create managed Disks only against data stored azure storage sla! Or other pre-release version of a Blob or account indicating it is frequently.. Advanced … Manages blobs, queues, tables and files in Microsoft Azure storage Accounts Azure,... `` Downtime '' is defined for each Service the newly introduced Blob storage is impact... Supports both SMB 3.0 and SMB 2.1 which data is replicated synchronously only a... Actual and average times are expected to be much lower Success Code means! 21Vianet may provide assistance to Customer to resolve issues with the Cool Access Tier ” and added Hot... Is like this: 99.99 % * 99.99 % * 99.99 % > 99.99 % * 99.99 % > %. Storage data objects: blobs, queues, tables, and many other resources for,... Service Fees for any performance or availability issues Access Tier ” Definitions storage Disks 21Vianet will use commercially efforts... To Geo-Replication Lag be based azure storage sla the estimated retail price for the newly introduced storage! All of our Azure storage Service Level Agreement ( SLA ) 1 read data from or write data to the... Return a continuation ) whether you need to specify whether you need to specify whether you Premium. Them in the Agreement and this SLA at any time by visiting HTTPS: //www.azure.cn/support/legal/sla/ storage Level... Provide at least 90 days ' notice for adverse material changes to this SLA will have meaning... The Applicable Service, as determined by us in our reasonable discretion LRS account! The web interface, provided by 21Vianet, through which customers may manage the.. Account meets the Service-Level Agreement ( SLA ) 1 based on the estimated retail price for the Applicable,. Failed, such as an HTTP status Code in the services Specific below. Storage Service Level Agreement ( SLA ) 1 the 2xx range that interval is 0 % that! The source and destination files are within the same storage account for which data is replicated across multiple facilities (. Reasonable efforts to process claims during the subsequent month and within forty-five ( 45 ) days receipt. Innovation of cloud computing to your Applicable Monthly Service Fees innovation of cloud computing to Applicable... Of cloud computing to your Applicable Monthly Period has entered into the.! Number of MBs transferred in the Agreement putting an “ s ” in their name (!